Contact

Contact Details

Postal Address:
PO Box 56-228,
Dominion Road,
Auckland 1446

Physical Address:
14a Charlotte Street,
Eden Terrace,
Auckland 1021

(If the Office is unattended please place your correspondence in the secure letterbox)

Telephone – 0800 678 510
Please select from the following options:
Operations and Venues – 1
Grants and Grant Audit – 2
Accounts – 3
General Enquiries – 4

Gaming Operations and Venues
Email: venues@nstl.co.nz
Phone: 0800 678 510 option 1

Grant Applications and Grant Audit
Email: grants@nstl.co.nz
Phone: 0800 678 510 option 2

Accounts
Email: accounts@nstl.co.nz
Phone: 0800 678 510 option 3

Chairman of the Board
The Chairman,
The North and South Trust Limited
PO Box 56-228
Dominion Road
Auckland 1446
Email: complaints@nstl.co.nz

Complaints
Members of the public wishing to make a complaint about the distribution of proceeds should make their first approach in writing. Verbal complaints will not be accepted if they are not followed up in writing. The complainant needs to state in writing all relevant and necessary information for the complaint.

Complaints should be addressed to The Chairman, at the postal address above.

The Trust will respond to the complaint within 20 working days. If complainants are unsatisfied with the result of our investigations they may contact the Department of Internal Affairs.

Any complaints about the conduct of gambling at a venue or the conduct of Society (the holder of the Class 4 Operators Licence) may be addressed to the Chairman at the postal address above.